Neighbourhood policing guidelines

The College, working in collaboration with frontline practitioners, subject matter experts and academics, has developed evidence-based neighbourhood policing guidelines.

The neighbourhood policing guidelines are available to download as a PDF. For each area of effective neighbourhood policing, they include guidelines for chief officers, highlight what is essential based on the evidence and provide links to supporting information on how to implement them.
  1. Engaging communities

  2. Solving problems

  3. Targeting activity

  4. Promoting the right culture

  5. Building analytical capability

  6. Developing officers, staff and volunteers

  7. Developing and sharing learning

Follow the links above to read more about each guideline and find advice and support to help you put the College's neighbourhood policing guidelines into practice.

Advice and support: putting guidelines into practice

This material provides frontline officers, staff and volunteers with information, practical advice and additional resources on how to put each of the guidelines into practice. Separate information is provided for supervisors and senior leaders.

Supporting material for frontline officers, staff and volunteers - for constables, PCSOs, analysts, specials and other volunteers who help deliver neighbourhood policing

Supporting material for supervisors - for sergeants and inspectors who supervise the delivery of neighbourhood policing

Supporting material for senior leaders - for the officers and staff (chief inspector and above) with strategic responsibilities for the delivery of neighbourhood policing

The material is largely based on learning from a review of the research evidence on implementing neighbourhood policing. Frontline officers and staff were also involved in their development.

The advice is not prescriptive and you should think about how it applies to your specific situation and what resources might be available locally.

The College of Policing is not responsible for linked content and force firewall blocks.

Case studies

The College has worked with forces across England and Wales to provide practical examples of each guideline and advice and support area. View case studies by guideline area.

  • Temporary Detective Chief Inspector Victoria Taylor and Temporary Sergeant Zöe Billings explain how North Yorkshire Police’s Award in Neighbourhood Management works and Police Constable Amanda Butler describes the benefits it has brought to her role. Watch the video.

  • Durham Constabulary’s Community Peer Mentor Project supports vulnerable and isolated people in the community. Find out more about how it works from coordinator Jim Cunningham and hear from Laura, who has been rebuilding her life with the support of her mentor, Liz.

  • Watch Sergeant Glen Iceton and Police Constable Kevin Mistry from Leicestershire Police on tackling knife crime in the community.
  • Superintendent David Hall and Sergeant James McKellar Main from Humberside Police, talk about how they have introduced five early intervention teams across the force area that has made a big difference to young people's lives.
  • Watch Inspector Marcus Cator from Hampshire Constabulary explain how the Evidence-Based Policing Tool helps protect and serve the community.


Download and print a set of A3 and A4 sized posters to raise awareness of the guidelines within your force.


Modernising Neighbourhood Policing is a group on The Knowledge Hub for all those engaged in the implementation of these guidelines.  It provides a secure site to facilitate communication between forces, allow updates and enable the sharing of best practice.

Research evidence

Read the report Neighbourhood policing: impact and implementation - Summary findings from a rapid evidence assessment for a summary of the research evidence that has underpinned the development of the guidelines.

Public consultation

A six week consultation period for the Neighbourhood Policing Guidelines took place between 29 June and 9 August 2018.

Many thanks to those who forwarded responses. Each piece of feedback was reviewed by the College Development Team, in consultation with the Guideline Committee. The key revisions are noted below:

  • inclusion of reference to anti-social behaviour in the foreword of the guidelines
  • stronger emphasis of the importance of partnerships.

While the guidelines do not include reference to the role of neighbourhood policing staff in investigating crime and anti-social behaviour, the NPCC lead for neighbourhood policing has ensured that it is included in their national role profile requirements.

The guidelines and supporting materials are now in their final version. Work will, however, continue over the coming months to expand the bank of resources that support the implementation of the guidelines.

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