Sorry, you need to enable JavaScript to visit this website.

Conflict management

Information and practical support on officer and staff safety, diffusing situations and non-physical ways to deal with conflict, aggression and violence.

First published
Conflict management

How to resolve conflict in everyday encounters between the police and the public without using force, where possible. Safer resolution, reducing the risks of assault to officers and staff, and improving public safety. And how to determine when force should be used as the safest response.

This covers:

  • conflict management skills
  • supervisory support
  • learning the lessons
  • developing the evidence base 
Was this page useful?

Do not provide personal information such as your name or email address in the feedback form. Read our privacy policy for more information on how we use this data

What is the reason for your answer?
I couldn't find what I was looking for
The information wasn't relevant to me
The information is too complicated
Other