Guideline 6: Developing officers, staff and volunteers

Chief officers should work with the College of Policing to support and equip officers, staff and volunteers to work in neighbourhood policing and ensure they receive learning and continuing professional development on the areas identified in these guidelines.

​Essential learning includes:
  • Community engagement

  • Partnership working

  • Prevention

  • Problem-solving

  • Procedural justice


Effective learning and development should:
  • improve the knowledge and skills of officers, staff and volunteers in neighbourhood policing
  • lead to stronger collaborations with communities and partners.


Advice and support: putting guidelines into practice

Depending on your role and interest, select the relevant link(s) to download advice and support for developing officers, staff and volunteers.

Supporting material for frontline officers, staff and volunteers

Supporting material for supervisors

Supporting material for senior leaders

Impact evidence for developing officers, staff and volunteers

The guideline and advice and support for developing officers, staff and volunteers are underpinned by the following impact evidence:

  • Training can have a positive impact on knowledge, attitude and behaviour.
  • Training integrated into routine practice is likely to have more of an impact than traditional classroom training on behaviour.
Key: Type of evidence
​■■■Evidence from systematic reviews – exhaustive reviews of quantitative studies – selected for their relevance and methods – that make overall assessments of 'what worked' in a range of contexts.
​■■Evidence from rapid evidence assessments – time-limited reviews of studies – selected for their relevance and methods – that provide general overviews of the literature on impact and implementation issues.
​■Evidence from impact evaluations – quantitative studies that make assessments of 'what worked' in particular contexts.
​●Evidence from other research – studies that provide insights on implementation or other issues in particular contexts.


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