ViSOR Train the Trainer Learning Programme


 ​The purpose of the ViSOR Train the Trainer Learning Programme is to prepare trainers for delivering ViSOR end user trainingtraining. The course does not cover how to be a trainer and general principles of adult learning, methodologies and practices. It is anticipated that all individuals attending this course will hold a nationally recognised trainer qualification and be competent in these areas.

Any trainers who wish to deliver ViSOR End User training within their own Organisation should attend the ICT Learning Programmes' ViSOR Train the Trainer Learning Programme. On successful completion the trainer's name will be added to the ViSOR Trainer Register held and managed by ICT Learning Programmes.

Who should attend

The ViSOR Train the Trainer Course is intended to train recognised trainers (or those currently working towards nationally recognised qualifications) to deliver ViSOR End User training by enhancing their IT skills and business knowledge in relation to ViSOR.  This Learning Programme is designed to meet the needs of ViSOR trainers across all agencies.


The aims of the ViSOR Train the Trainer Learning Programme are to enable trainers to:

  1. Prepare for the delivery of ViSOR End User training within their own Organisation.

  2. Confidently access and use the ViSOR training environment.

  3. Identify any local content that needs to be included within their Organisaton's ViSOR End User training.


By the end of the ViSOR Train the Trainer Learning Programme, trainers will be able to:

  1. Explain the the purpose and history of ViSOR

  2. Describe the Roles and Relationship levels within the 'ViSOR Family'

  3. Describe the legislation affecting the use of ViSOR

  4. Explain the need for data security in relation to ViSOR

  5. Describe the rules affecting Passwords and User ID's

  6. Log onto and off from ViSOR

  7. Use and navigate around the Top Navigational Toolbar, My Details, White Pages and System Messages

  8. Demonstrate how to find a nominal record using Find Nominal and interpret results

  9. Navigate within a Nominal Record and retrieve and interpret attachment data within a ViSOR Nominal Record

  10. Create a new ViSOR Nominal Record and update existing ViSOR Nominal Records

  11. Explain the purpose of Validation

  12. Explain and demonstrate the facilities available to Managers, Supervisors and LPCs of ViSOR Nominal Records

  13. Demonstrate how to search for a ViSOR Nominal Record using Advanced Search

  14. Explain and demonstrate the key features available to a CPC

  15. Explain and demonstrate the key features available to a ViSOR System Administrator

  16. Explain the process for the administration and management of the Final Assessment, including marking guides.

  17. Describe the content of the Basic Level Access course

  18. Discuss any potential issues for delivering the training

  19. Prepare for the delivery of local organisation training.

  20. State the purpose of a ViSOR Base Save Day.

  21. Explain the procedure for creating, updating and removing ViSOR training records on Base Save Days.

  22. Describe best practice for the development and use of training records.

  23. Describe the Audit facilities available within ViSOR.

  24. Create and search Activity Log entries.

  25. Describe what to do in the event of any technical difficulties.

Entry requirements

It is essential that each delegate, prior to attending this learning programme, has achieved the following pre-requisites:

  1. Holds or is working towards a nationally recognised external training qualification (i.e. City & Guilds, NVQ Level 3 in Learning & Development or equivalent)
  2. Is computer literate and competent to operate in both a windows and a web-based environment. 
  3. Is conversant with their responsibilities in relation to Equality and Diversity in relation to the delivery of training.
  4. Has completed the ViSOR Pre-Course Workbook.

In addition to the above pre-requisites, it is advisable (though not essential) that delegates have also completed the National Decision Model (NDM) prior to starting the ViSOR Train the Trainer Learning Programme. Courses are held at customer sites and Ryton

If an Organisation chooses to send someone who has not achieved these pre-requisites, it is at their own risk.

Course Dates and Venues

Start dateEnd dateVenuePlaces
09/12/201911/12/2019RytonPlease email
09/03/202011/03/2020RytonPlease email
01/06/202003/06/2020RytonPlease email
07/09/202009/09/2020RytonPlease email

Course duration

​3 days

Methods of delivery

​Learners must complete a distance learning workbook prior to attending three days of classroom based delivery.  The Learning Programme is supported by learner support materials and the relevant ViSOR guidance documents.

Assessment processes / accreditation details

​Learners are continuously assessed informally throughout the learning programme using practical exercises.  At the end of the learning programme, learners are expected to complete a final assessment that is split into parts.  There is a Find and Search final assessment and a Create Nominal Record final assessment.

Additional information

​Courses are held at customer sites and Ryton

Course fees do not include accommodation for learners. Accommodation is available on site at Ryton and in the local area.

Course Booking Form



Cost to HO forces


£511.00 Tuition fee (Prices are valid 1 April 2019 to 31 March 2020) £525.50 Tuition fee (Prices are valid from 1 Oct 2019 for courses from 1 April 2020 to 31 March 2021)

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