ViSOR System Administrator Learning Programme


​The purpose of the ViSOR System Administrator Learning Programme is to provide ViSOR System Administrators with appropriate training in the use of the ViSOR Netegrity IdentityMinder software that is used to create, update and manage all ViSOR User Accounts.

This Learning Programme does not cover the use of front end ViSOR functionality. For training in the use of front end ViSOR functionality please view information on the ViSOR End User Learning Programme and the Basic Level Access Learning Programme.

Who should attend

​The ViSOR System Administrator Learning Programme is designed for individuals who will be responsible for creating, updating and maintaining ViSOR Users and their access levels.


The aims of the ViSOR System Administration Course are to enable learners to:

  1. Confidently access and use the Netegrity SiteMinder functionality.

  2. Apply appropriate National Standards when using creating and managing user accounts within ViSOR.

  3. Comply with relevant legislation when creating and managing user accounts within ViSOR.


By the end of the ViSOR System Administrator Learning Programme, learners will be able to:

  1. Explain the reasons for the introduction of ViSOR
  2. Explain the history of ViSOR

  3. Give examples of ViSOR can assist in managing offenders

  4. Give examples of the types of information ViSOR can contain

  5. Describe the Roles and Relationship levels within the 'ViSOR Family'

  6. Describe the legislation affecting the use of ViSOR

  7. Explain the need for data security in relation to ViSOR

  8. Describe the rules affecting Passwords and User ID's

  9. Log onto and off Netegrity SiteMinder

  10. Describe the Audit facilities available within ViSOR

  11. Describe what to do if experiencing technical issues

  12. List and explain the various user levels and access tokens

  13. Demonstrate use of the View User function, purpose and benefits

  14. Demonstrate creating User accounts

  15. Demonstrate amending User accounts (Modify User)

  16. Reset User Passwords

  17. Enable/Disable User Accounts

  18. Removing User accounts (Delete User)

  19. Describe the Audit facilities available within ViSOR.

  20. Create and search Activity Log entries.

  21. Describe what to do in the event of any technical difficulties.

Entry requirements

It is essential that each delegate, prior to attending this learning programme, has achieved the following pre-requisites:

  1. Is computer literate and competent to operate in both a windows and a web-based environment.

  2. Is conversant with their responsibilities in relation to Equality and Diversity in relation to the use of IT systems.

  3. Has completed the ViSOR System Admin Pre-Course Workbook.

In addition to the above pre-requisites, it is advisable (though not essential) that delegates have also completed the National Decision Model (NDM) prior to starting the ViSOR System Administrator Learning Programme.

If an Organisation chooses to send someone who has not achieved these pre-requisites, it is at their own risk.

Course Dates and Venues

Start dateEnd dateVenuePlaces
12/09/201912/09/2019RytonPlease email
12/12/201912/12/2019RytonPlease email
12/03/202012/03/2020RytonPlease email
10/09/202010/09/2020RytonPlease email

Course duration

​3.5 Hours

Methods of delivery

​Learners must complete a distance learning workbook prior to attending 3.5 hours of classroom based delivery. The Learning Programme is supported by learner support materials and the relevant ViSOR guidance documents.

Assessment processes / accreditation details

​There is continuous informal assessment throughout the Learning Programme, but there is no formal assessment at the end of the Learning Programme.

Additional information

​Courses are held at customer sites and Ryton.

Course fees do not include accommodation for learners. Accommodation is available on site at Ryton and in the local area.

Course Booking Form



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