Multi Agency Gold Incident Command (MAGIC)


The MAGIC course is designed to provide a legislative and practical framework for strategic level command in emergencies and major incidents, where a multi-agency response is required.

It meets the requirement under the Civil Contingencies Act 2004 (Contingency Planning) Regulations 2005 for the carrying out of exercises and training of appropriate Category 1 staff with a role in dealing with major incidents at a strategic (Gold) level.

Who should attend

MAGIC is aimed at category 1 responders from the 'blue light' services and partner agencies who would normally perform strategic (Gold) command for their organisation during a major incident/civil emergency.

It provides national accreditation for police delegates to perform the role of Strategic Civil Contingencies Commander.

Delegates from Police, Fire and Rescue and Ambulance/Health Services must be trained Gold commanders working at the strategic level

Participants may include Local and Central Government and the Ministry of Defence (MOD) as well as responders from transport, communications, utilities, strategic health and other Category 2 responder agencies.


​MAGIC aims to develop delegates' confidence, understanding and ability to perform the role of Gold Commander by planning, implementing and reviewing a multi-agency strategy to ensure the timely resolution of a major incident or civil emergency.


MAGIC will assist delegates in developing their performance by providing an opportunity for them to be able to:

  • Define the roles and responsibilities of different agencies during a major incident/ civil emergency
  • Take strategic 'Gold' command of a major incident/ civil emergency
  • Plan, implement and review civil contingency plans and multi-agency communication strategies
  • Understand the legal framework of a civil emergency

This course links to the following Skills for Justice Integrated Competency Framework (ICF) activities and National Occupational Standards (Police) (NOS)

ICF 109 - Set, monitor and review strategy for operations (gold)
ICF 919 - Ensure the effective handling of major (and critical) incidents
ICF 938 - Develop force operational strategies and contingencies plan for major incidents and disorder
ICF 318 - Participate in simulated exercises in preparation for contingencies or major incidents
ICF 928 - Manage media during major enquiries and incidents
NOS 2B1 - Set, monitor and review strategies for policing operations
NOS HB7 - Provide leadership for your organisation
NOS CD3 - Prepare for, and participate in, planned law enforcement operations
CC AA1 - Work in co-operation with other organisations
CC AA2- Share information with other organisations
CC AA3 - Manage information to support civil protection decision making
CC AB1 - Anticipate and assess the risk of emergencies
CC AC1 - Develop, maintain and evaluate emergency plans and arrangements
CC AD1 - Develop, maintain and evaluate business continuity plans and arrangements
CC AD2 - Promote business continuity management
CC AE1 - Create exercises to practice or validate emergency or business continuity arrangements
CC AE2 - Direct and facilitate exercises to practice or validate emergency or business continuity arrangements
CC AE3 - Conduct debriefing after an emergency, exercise or other activity
CC AF1- Raise awareness of the risk, potential impact and arrangements in place for emergencies
CC AF2 - Warn, inform and advise the community in the event of emergencies
CC AG1 - Respond to emergencies at the strategic (gold) level
CC AG4 - Address the needs of individuals during the initial response to emergencies
CC AH1 - Provide on-going support to meet the needs of individuals affected by emergencies
CC AH2 - Manage community recovery from emergencies


MAGIC provides a solid foundation for delegates to perform the role of Strategic Civil Contingencies Command, continue multi-agency training with their specific Local Resilience Forum and to meet the requirements of the Civil Contingencies Act (CCA) 2004, by sharing and exercising local plans.

The MAGIC course can be delivered locally on individual request by the relevant Local Resilience Forum. Please note, all local delivery availability is currently fully booked until April 2020.


Entry requirements

​Prior to attending MAGIC the delegate must be able to:

  • Demonstrate Gold / Strategic Command within their own parent organisation
  • Describe their own learning objectives for the course and its place within their own development plan
  • Outline their own agency's role at a Major Incident / Civil Emergency
  • Describe their own agency's major incident and contingency plans, providing an example from their area of work
  • Summarise the contents of the publication "Short Guide to the Civil Contingencies Act 2004"
  • Identify and provide an example of those in their organisation who have undertaken the role of Gold Commander for a multi-agency event
  • Explain and link the four stages of a major incident.

Police officers must be accredited in another strategic/gold discipline prior to applying to attend the MAGIC course, i.e.  Public Order Gold, Strategic Firearms, CBRN Gold

Course Dates and Venues

Course duration

​The duration of the course is 3 1/2 days. 

Methods of delivery

The course has a requirement for approximately 4 hours pre-course work, including an e-learning package (must be successfully completed prior to attendance) via a web portal, and a research portfolio.

Please note the e-learning package is currently being updated and is due for re-launch in June 2019

The course is delivered through a combination of facilitated discussions, guest speakers, an immersive learning exercise and support from subject matter experts.

Day one is dedicated to a greater understanding of the role of the strategic commander, the legal framework underpinning civil contingencies command, in depth discussion of the role of partner agencies and the human impacts of emergencies.

Day two draws on specialist speakers and draws together learning across the agencies through application of JESIP at the strategic level, culminating in the discussion and practical development of multi-agency strategy within a Strategic Co-ordinating Group (SCG).

Day three is dedicated to an immersive exercise using the Hydra Immersive Learning system, where delegates work their way through a realistic emergency situation in both a single agency and multi-agency forum. Each delegate will have the opportunity to take command for their respective agency, applying and developing their existing leadership and command knowledge.

Day four looks at the review process and the recovery phase of emergencies.

Delegates will also have the opportunity to receive peer and expert feedback on their actions and decisions.

Assessment processes / accreditation details

This course is not formally assessed. The learning objectives are mapped to the Integrated Competency Framework and National Occupational Standards. However, course facilitators monitor and work with delegates and can provide support and feedback for delegates where further development is identified as necessary to achieve confidence and competence.

Occupational Competency to conduct the role of Gold Commander remains an operational decision for the delegate's line manager and parent organisation. Police Commanders are accredited to perform the role of Strategic Civil Contingencies Commander for two years on successful completion of the course. 

Additional information

MAGIC is delivered at the Fire Service College, Moreton-in-Marsh. However, this course or a shortened version centred on providing effective CPD for previously trained commanders, can be delivered at other sites on the commission of Local Resilience Forums (LRF).

Each course is facilitated by the College of Policing, Fire Service College and National Ambulance Resilience Unit.  Subject Matter Experts will also provide advice and guidance.

Activity Links

MAGIC links with the following Gold Command courses:

  • FSC: ICL 4
  • College of Policing: Senior Leadership Programme - professional policing elements

Course Booking Form



07721 333167


Cost to HO forces


£1548.00 (price valid 1 April 2019 to 31 March 2020) £1592.50 Tuition fee (Prices are valid from 1 Oct 2019 for courses from 1 April 2020 to 31 March 2021)

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