Inspectors' exam update

Our updated FAQs accompany the results for the first rescheduled sitting of the Inspectors' NPPF Step Two Legal Examination held between 30 October and 2 November 2020, after its suspension on the 13 October 2020

How will I get my results?

We have emailed all results and information on next steps to candidates directly via the email they submitted when registering for the exam. We have also shared this information with Force Examination Officers.

How was my exam marked?

There were several stages to the marking process. All exams have been marked by an occupational psychologist. We have reviewed any questions with unusual response statistics, along with any questions queried by candidates, before the marking process continued. A second marker checked the exam marking to ensure accuracy. A report was then produced for the debrief panel detailing the marking procedure, the delivery of the exam and any action taken. The debrief panel ratified the results in an extraordinary meeting and confirmed they were content for them to be prepared for release on 12 November and 13 November.

Who was on the debrief panel?

The debrief panel consists of members drawn from the NPPF Governance Board, the NPCC and Police Federation, alongside representatives from the College including our Information Governance and Legal Services teams.

What have the debrief panel determined?

The debrief panel have evaluated the administration and marking of the rescheduled exam held between Friday, 30 October and Monday, 2 November. They determined it is appropriate to ratify the results of the exam and release to candidates.

What is the pass mark?

The pass mark for the exam has been set by the debrief panel at 65%, as for previous exams. The debrief panel previously determined that the pass mark of 65% will apply across the entire exam attempts to ensure consistency.

What will happen next?

To reduce further impact on candidates as much as possible we have set out different scenarios based on what happened to you during your exam on 13 October and your level of completion. As part of the resolution for the disruption experienced, we are providing all candidates with an opportunity to complete the full exam twice only. Depending on your circumstances, you will now find yourself in one of the following situations:

  • I completed my exam and was successful
  • I have now completed two full attempts at the exam and was unsuccessful
  • I have now completed one full attempt at the exam and was unsuccessful

I completed my exam and was successful, what happens next?

Your pass in the exam will stand and you need take no further action. You are now eligible to enter Step Three of the NPPF. You will not be provided with a further opportunity to sit the exam. You will be able to access your feedback report from the Assessment Information Management System (AIMS) candidate portal at the conclusion of all rescheduled exams.

I have now completed two full attempts in my exam and was unsuccessful, what happens next?

As part of the resolution for the disruption experienced, we are providing all candidates with an opportunity to complete the full exam twice only. As you were unsuccessful in this second attempt, you cannot resit your exam for a third time on 19 November 2020. Your next opportunity to sit the Inspectors' NPPF Step Two Legal exam will be in 2021.

I have now completed one full attempt in my exam and was unsuccessful, what happens next?

As part of the resolution for the disruption experienced, we are providing all candidates with an opportunity to complete the full exam twice only. As you were unsuccessful in this first attempt, you will have the option to sit the exam again a second and final time on 19 November 2020 between 8am and 8pm.

I partially completed my exam on the 13 October but decided to defer my attempt for the first rescheduled sitting of the exam to the 19 November, what happens next?

We are aware that some candidates who partially completed their exam on 13 October and were eligible to have two full attempts in the exam decided to 'defer' their exam to 19 November. The College will not be holding any further sittings of the exam after 19 November so if you chose to do this and your circumstances means that you were permitted a further two attempts in the exam this will mean you have sacrificed one of those attempts. Your Force Examination Officer will have advised us that you intended to do this. As a candidate who partially completed the exam you can resume your exam from where you left it on 13 October with you previous answers recorded and the time available to you. We have assumed this is what you want to do unless you have told us via your Force Examination Officer that you want to restart your exam from the beginning.

When the exam was rescheduled on 30 October – 2 November I partially completed my exam. I am eligible to sit the exam again on 19 November, can I resume my exam from where I left it?

No. As part of the resolution for the disruption experienced, we are providing all candidates with an opportunity to complete the full exam twice only.  As you were unsuccessful in this first full attempt, you will have the option to sit the exam again a second and final time on 19 November 2020 between 8am and 8pm. You will sit the exam in its entirety; this means you will have to complete all 150 questions in the exam.

Can I have my paper remarked?

The marking process is very rigorous and lengthy to ensure that it is accurate. There is no provision for candidates to contest their result, or to request to have their exam paper remarked, once results have been released. Once the results have been released, these are final and the College of Policing will not remark papers.

How can I access my results and feedback?

We are not able to release results in the planned way through the AIMS candidate portal until all candidates have completed their exam attempt/s. This has meant the process has taken longer because we need to produce your results manually outside of AIMS. It is also why we have emailed you the result directly to the email address you provided when you registered for the exam.

Because the results are being created manually, we are unable to provide you with detailed feedback directly. However, we have provided your Force Exams Officer with more information about your examination performance. This includes the number of questions you completed in the exam and your percentage score. We acknowledge that providing you with this information will result in additional work for your Force Examination Officers who will be prioritising support to candidates who have not been successful. We are grateful for your patience as they undertake this work.

When all candidates have completed their exam attempt/s, we will let them know that they can access their results and feedback report from the AIMS candidate portal. To access your results and feedback report, you will need your AIMS login details and your candidate number. You will only receive your feedback report for your best attempt in the exam, regardless of whether you were successful or unsuccessful.

When will you release results for the rescheduled exams?

We anticipate that we will release results for the second rescheduled exam opportunity during the week commencing 30 November 2020.

How will you ensure I do not experience issues again?

We have been conducting a full review with our exam platform supplier, PSI, to ensure we understand the exact problems they have experienced and fully assure ourselves that candidates will not experience these issues again in future online exams. PSI have taken action to further increase the platform server capacity and are undertaking a schedule of additional testing on the platform to ensure the you will not experience these issues again when you access it. During the delivery of the exam we have monitored the functionality of the platform to ensure there are no issues.

Will the same questions be used in the exam resit?

Our priority is to ensure fairness to officers and the integrity of the exam. All exams will continue to draw from the same bank of questions.

I submitted a query about a question in the examination paper. What was the outcome of this?

The College's Selection and Assessment and/or Legal Services team reviewed any questions queried by a candidate in order to identify if they were suitable for inclusion in the marking of the examination. We found that all questions in the exam were legally accurate, answerable from the 2020 syllabus and suitable for inclusion in the examination.

Can I submit an appeal now I know my result?

We understand that the incidents caused significant distress and worry to candidates and have offered candidates a way forward to allow another attempt at the exam. On this basis, we will not be accepting individual appeals from candidates in relation to the incidents that occurred on 13 October 2020.

If you have submitted an appeal in relation to the exam held between 30 October and 2 November, we will contact you via your Force Examination Officer to inform you what will happen next. The College will only accept appeals submitted within seven days of the examination and countersigned by a line manager. The NPPF Reports and Disqualification Panel will review any formal appeals of unscheduled incidents submitted within seven days of the examination and countersigned by a line manager. The panel will only review appeals from unsuccessful candidates once all scheduled sittings of the inspectors exam have been held. The NPPF Reports and Disqualifications Panel cannot award additional marks or change a fail into a pass for any candidate. The panel does have the discretion to send feedback to the candidate's force, suggesting that they might consider waiving the candidate's current examination attempt from any locally applied criteria. Where appropriate, the panel can also decide to provide feedback to the Selection and Assessment Unit, force examinations officers or chief officers on the future administration of the examination.

How will you make sure the integrity of the exam remains? 

We expect all officers to act with integrity and in line with the principles and standards of behaviour as set out within the Code of Ethics and to not try to gain an unfair advantage in the exam by any means. The design of the exams and mechanisms that we have introduced into the delivery of the exam mean that attempts to cheat are likely to be ineffective. Any candidate who is suspected of cheating or disclosing the content of the exam in any way will be investigated and could have their exam results nullified and/or be banned from entering the exam in future. Candidates suspected of cheating will also be referred to their force's Professional Standards Unit. 

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