Freedom of Information

The Freedom of Information Act 2000 (FOI Act) gives anybody the right to access information held by public authorities. This means that you can make an information request to us.

'Public authorities' include central government departments, local authorities and councils, GPs and hospitals, schools and other educational establishments, the police service and armed forces, and other public bodies.

Note: the FOI Act covers England, Wales and Northern Ireland. For information about freedom of information in Scotland, please see the websites of the Scottish Executive and the Scottish Information Commissioner.

Use the links to find out more about the College's commitment to freedom of information:

Freedom of information
How to ask for information
Who to contact
Complaints

How to ask for information

Please follow the advice below to ensure that we deal with your request for information as quickly as possible.

First, check whether the information you're looking for is already on our website.

If you can't find the information, you can ask for it by letter or email; see 'Who to contact' below. Please:

  • tell us clearly what information you want
  • include your name and a postal or email address.

If you are looking for your personal data that the College holds as Data Controller, please see the Requesting information under Data Protection page.

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Who to contact

For general enquiries write to:

FOI Team
College of Policing
10th floor
Riverside House
2a Southwark Bridge Road
London
SE1 9HA

Email: foi@college.pnn.police.uk

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Complaints

If you are unhappy with the way that your FOI request was handled, or with the response you received, the FOI Act gives you the right to complain. This will be explained in our response to you.

If you wish to complain, the issues you raise will initially be considered by officials not involved in the handling of your original request; this is called an internal review. You will receive a substantive response as soon as possible. We aim to complete internal reviews within 20 working days of receipt. In exceptional circumstances it may take longer than 20 working days to complete an internal review; in such cases, we will notify you and will aim to complete the internal review within 40 working days of receipt.

When submitting a request for an internal review, please state the nature of your complaint and provide the reference number you received on your reply. If you do not have a reference number, please provide details of when you wrote, to whom, and about what. Complaints or requests for internal review should be submitted no more than two months after we sent a substantive reply to your original request.

Requests for internal reviews should be addressed to:

FOI Team
College of Policing
10th floor
Riverside House
2a Southwark Bridge Road
London
SE1 9HA

Email: FOI.InternalReviews@college.pnn.police.uk

If you are dissatisfied with the College's response to your internal review, you will have a further right of appeal to the Information Commissioner in accordance with Section 50 of the FOI Act. You can contact the Information Commissioner by writing to:

The Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

or by submitting your complaint online.

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