The key role of the Client Services & Business Development Unit (CSBD) is to deliver the College’s commercial strategy.
We aim to do this in two ways.
Firstly, by developing and strengthening the College’s relationships with our core client base in policing and law enforcement, and develop a mutual understanding of how the College can assist them delivering the best possible service to the public.
Secondly, by identifying and developing new business opportunities with customers who work in other parts of the public sector, as well as the private and third sectors.
In order to invest more of its resources in to delivering more and better services to its core customer base, the CSBD Unit actively looks to maximise the value of products and services from across the College, targeting business opportunities both in the UK and abroad.
Central to our work are the key business relationships with our core client base:-
Once engaged, each Client is assigned a dedicated
Client Services Manager (CSM).The CSM’s role is to manage and match the delivery of College products and services to the Client’s particular circumstances and requirements.
Delivery of College products and services by the College takes place under standard College Terms & Conditions.Depending on the Client’s requirements, it may be possible to arrange for bespoke delivery (subject to re-design charges and / or licensing conditions).These and any other reasonable requirements can be included in the College’s Contract.Your CSM, in co-operation with the
Commercial Officer, will be happy to assist.
Delivery of College products and services by an eligible Client takes place under standard College Licences.Eligibility requirements may apply. For enquiries, please contact the
IPR & Licensing Manager with a copy to your CSM.